“You guys are one of the best kept secrets in the industry. It’s time to change that!”
         George Moore, Wilcox Furniture Inc.
            - Read the entire success story from Wilcox Furniture

“R&D delivered on everything that they said they could do.”
         Rod Williscroft, Totem Appliance & Refrigeration Ltd.
            - Read the entire success story from Totem Appliance & Refrigeration Ltd.

“We can highly recommend the prompt and efficient service provided by ePASS and their employees!”
         Joy Bach & Howard Baird, Dependable Appliance Co.
            - Read the entire success story from Dependable Appliance Co.

“Having R&D Business Systems is like having your own IT department.”
         Tony DiMassa, Total Appliance Service Inc.
            - Read the entire success story from Total Appliance Service Inc.

“ePASS is an excellent service management program. When we outgrew our first software, we explored many options. High on my list was support. R&D not only offers an excellent program in ePASS, but their support really sets them apart. The staff at R&D is very helpful….whenever I ask.”
         Larry Bergo, Box Appliance Service Co.
“Over the years I have had software I wrote myself, software off the shelf, and software offered by companies with just one programmer. The ePASS support team of multiple programmers and support personnel gave me the confidence I needed to be sure the software would stay up to date and that I could get immediate help should something go wrong. R&D has never let me down in this regard. Their support is excellent, dependable, prompt and fortunately rarely needed. ePASS will take my company well into the future.”
         Walt Dews, Appliance Service Station

“ePASS is one of the best investments our company has ever made. We have had several computer software systems and ePASS is truly the best. It has increased productivity and lightened the workload. We are extremely satisfied with the level of support the ePASS team gives us. We would highly recommend ePASS to any servicer or retailer in the industry.”
         Robert Marsicano, Wilshire Refrigeration & Appliance, Inc.

“ePass has helped us streamline our business greatly. We were looking for a computer program that could incorporate both appliance sales & service and electrical sales & service. ePass has been the solution for us. It has an excellent inventory system, with all the necessary features to allow for great warranty claim integration. You have everything at your finger tips from quick invoices to detailed quotes and tracking systems.

The staff at ePass is really great also. You have their undivided attention any time you have a question and they will not stop until you have it under control. They are prompt and very open to your ideas and opinions, always looking for ways to make the software exactly what you need.

Thanks ePass & R&D for your technical support and superb product. ”
         Corinne Bott, Modern Electric (Rocky) Inc.

“The support team for ePASS at R&D Business Systems is excellent! They are very responsive, easy to reach, and you even get to talk to a live person with quick help with any concerns. The real time Wireless Barcoding System, Mobile Salesperson and Messaging options are very innovative and time saving.”
         Alan Hurtado, David's Home Furnishings

“ePASS system has been very successful…R&D has been very helpful in every way possible. All the team members are rated #1.”
         Bill Pleasants Jr., Plaza Appliance Mart

“R&D has developed a complete business system that continually meets the needs of a business that sells and services. The support staff have the patience and understanding to listen to the concerns of changing times and technologies.”
         Tom Hleucka, Midland Appliance Center

“ePASS is an excellent system that has allowed us to reach new levels of efficiency throughout our organization, cutting costs, and saving time. The program has an expansive range of functionalities to handle practically every scenario and business need we’ve thrown at it. The R&D support team is super and they are always there for us whenever we have a question or problem. ”
         Garret Hamai, Hamai Appliance

“We are very pleased that we made the move to ePASS. The transition was very smooth and the software provides us with many more options in both sales and service applications. The support staff is friendly, helpful and always only a phone call away. ePASS has been a very positive experience for our business and staff.”
         Colin Humphrey, F W Black Ltd.

“I’m sure there are other computer programs… but none can compare to the PASS support staff. They will speak plain English to you, not computerese. Response time is immediate and as far as I’m concerned, that’s what it’s all about.”
         Charlotte Fontenot, Suburban TV

“It has been just over 90 days since our conversion from PASS 6.2 to ePASS and I am pleased to tell you the transition has been almost flawless. The overnight switch came off without a hitch and virtually no down time. As you know we had opened a new location just a few months prior to the conversion and our new people were just beginning to get proficient with 6.2 and I anticipated a complete new learning period. To my surprise, all of our people, both new and old were able to jump right-in and run with ePASS. The learning curve was nothing more than a slight bump in the road.

Our biggest surprise with ePASS was the power of the program and the new things we are able to do. The new report generator is an extremely powerful tool.

You and your staff are to be congratulated for your swift response to the few issues we had, and your willingness to tailor the system to our specific needs. ”
         Art Noey, Art Noey Maytag

“PASS from R&D business systems Ltd. Is the largest, most comprehensive, and complete program that I have reviewed.”
         Marsha A. Collier, Appliance Tech Talk!