ePASS Lite
ePASS Lite is the little brother to ePASS Enterprise, the most comprehensive in the line of PASS products developed by R&D Business Systems for the Appliance and Electronics Sales & Services Industry since 1978.
ePASS Lite will totally automate any smaller Appliance Parts & Service Company. It can be a simple base system with Inventory Control and POS or a TOTALLY integrated package.
ePASS Enterprise and Lite are not off the shelf software that require you to change your ways to match the system. Hundreds of larger Appliance companies like yours use ePASS Enterprise. Now it is your chance to get in on the ground floor with ePASS Lite. Find out why companies have been using our products for 10, 20 years and more.
Customer Service and Superior products! That is why our clients stay with us.
The Appliance industry is ever changing; every day independent dealers are being pressured more and more by big box stores. You cannot sell on price, you need to provide your customer with something the box stores cannot: Personal attention. R&D can give you the edge that allows you to take care of your customer.
Everything in ePASS Lite is based on you being able to answer your customers questions immediately, while they are in store, or on the phone. You NEVER need to search paperwork to find out what a customer has on order, when is it expected to arrive, whether they purchased an extended warranty, when the technician is expected to arrive at the house, etc.
The whole purpose of a fully integrated system is to make you more efficient, lower inventory levels, and take care of your customer better. In turn those things will make your company more efficient and profitable. A computer is a machine, and when used properly it can be a great asset.
Parts Inventory
Pricing Matrix
Integ. Supplier Price Lists
POS
Automated Ordering
Need-to-Buy
Workorders
Estimates
Warranty Claims
Narda Forms
Electronic Warranty Filing
Sales Analysis
Technician Productivity
Job Costing
Purchasing
Backorders
Special Orders
Accounts Receivable
Accounts Payable
General Ledger
Financial Statements
Report Generator
Emailing & Faxing
Customer History
Notepad
Quick Cash Sales
Dispatching
Routing
Map Printing
Mailing Lists
Data Conversion
Much, Much more

